Case studies
Discover how IMBT Consulting has transformed businesses through innovative digital solutions
GRT Security - ERP Implementation
Digital transformation of a private security company
Context
A fast-growing private security company needing to improve its operational efficiency.
Challenges
- Multiple and disconnected management systems
- Difficulties in centralizing information
- Lack of real-time visibility on performance
- Manual processes prone to errors
Solution
IMBT Consulting deployed an integrated ERP system including HR management, intervention planning, billing/accounting modules, and real-time reporting dashboards.
Results
"The implementation 'transformed the way we manage our business. We have gained efficiency and responsiveness, with better visibility on performance' allowing us to focus on our core security services."
Oxygène Print - Internal Collaboration Platform
Optimization of inter-departmental communication
Context
A printing and visual communication company requiring improved inter-departmental communication with the expansion of the team.
Challenges
- Information silos between departments
- Scattered project management tools
- Difficulty tracking progress in real-time
- Poor coordination between creative, production and logistics teams
Solution
IMBT Consulting developed a custom collaboration platform with centralized project management, real-time communication spaces, file sharing, and integrated planning.
Results
"The platform 'revolutionized the way we work. We have gained fluidity and efficiency, with improved collaboration reflected in the quality of service.'"
Digitalisation.Services - CRM Implementation
Optimization of customer relationship management
Context
A digital transformation consulting firm needing to improve internal customer relationship management despite rapid growth.
Challenges
- Disorganized tracking of customer interactions across scattered channels
- Difficulty prioritizing business opportunities
- Lack of visibility on the sales pipeline
- Unstructured project management processes
Solution
IMBT Consulting implemented a custom CRM with centralized tracking of customer interactions, business opportunity management, internal collaboration tools, task automation, and performance reporting.
Results
"The CRM 'transformed the way we manage our customers and projects. We have gained efficiency and can offer a better customer experience, essential for growth.'"
Cyris360 - Digital Marketing Optimization
Omnichannel strategy for online growth
Context
An expanding technology solutions company lacking cohesive and data-driven marketing approaches for online growth.
Challenges
- Absence of omnichannel strategy with scattered campaigns
- Low conversion rates despite advertising investment
- Limited analytical tools
- Low online visibility
Solution
IMBT Consulting deployed a comprehensive omnichannel digital marketing strategy including campaign audits, SEO optimization, paid advertising management, custom content creation, analytics implementation, and marketing automation.
Results
"The digital strategy allowed them to 'boost online presence and generate tangible results. Real-time performance tracking keeps us competitive.'"